Your business doesn't need a repair guy. It needs a technology partner.
Exeller Computer manages the laptops, networks, printers, CCTV, backups and basic security of small & medium businesses across Delhi NCR - so your team stops losing hours to IT problems, and you stop paying surprise repair bills.
Built for businesses, not one-off repairs
Managed IT works best when there's an ongoing relationship - here's who gets the most value, and who's better served elsewhere.
A strong fit if you're...
- A business running 5–200 computers
- A CA firm, law firm, or consulting practice
- A clinic, hospital, or healthcare practice
- A school, college, or coaching institute
- A startup or growing corporate office
- A retail chain, showroom, or hospitality business
- A real estate, manufacturing, or warehousing operation
- An ecommerce, digital agency, or financial services firm
Probably not the right fit if you're...
- A home user needing a single one-time laptop repair
- Located outside our Delhi / Gurgaon / Noida coverage area
- Shopping only for the lowest possible one-time repair price
- Not looking for an ongoing IT relationship
Whatever you run, we've supported something like it
Corporate Offices
CA & Law Firms
Clinics & Hospitals
Schools & Colleges
Startups
Retail Chains
Real Estate
Manufacturing
Logistics & Warehousing
Hotels & Restaurants
Pharma Companies
NGOs
Architects & Interior Designers
Ecommerce Companies
Financial Services
Digital Agencies
You're not buying an AMC. You're buying uptime.
Businesses don't actually want a maintenance contract - they want fewer surprises, less downtime, and a predictable IT budget.
Without Managed IT
- Unexpected repair bills throughout the year
- Employees lose hours waiting on a fix
- Downtime hits on your busiest days
- Juggling multiple vendors for parts, network, CCTV
- No preventive maintenance - the same issue repeats
With Exeller Managed IT
- One fixed monthly cost, no surprise invoices
- Priority response, most issues resolved same day
- Preventive visits catch problems before they're outages
- One partner, one invoice, one number to call
- Monthly reporting so you always know your IT health
Break-fix repair vs. Managed IT
| Traditional Break-Fix Repair | Exeller Managed IT |
|---|---|
| Wait until something breaks | Preventive maintenance before it breaks |
| Pay per visit, unpredictable cost | Fixed, predictable monthly cost |
| Different technician every time | Dedicated account technician who knows your setup |
| No scheduled maintenance | Scheduled health checks, built into the plan |
| No reporting | Monthly IT report on every device |
| First-come, first-served queue | Priority SLA response for contracted clients |
What's actually done on your systems each month
Service Level Agreement
Exact commitments confirmed in your proposal - here's the standard baseline.
Know what you own, before it becomes a problem
Most businesses lose track of what devices they have, what's under warranty, and what's due for replacement. We fix that.
- Full device inventory & documentation
- Warranty tracking with renewal alerts
- Software license tracking
- AMC / contract expiry reminders
- Lifecycle planning - repair vs. replace guidance
Foundational security, built in - not bolted on
You don't need an enterprise security team. You need the basics done consistently, on every device.
- Endpoint & antivirus management
- Email security setup
- Microsoft 365 / Google Workspace admin support
- Data backup configuration & recovery planning
- Entry-level cybersecurity audit for small offices
Faster answers before a technician even arrives
Our support process uses AI to speed up diagnosis and reporting — so your team gets unblocked faster and you get clearer visibility.
- AI-assisted first-line diagnosis over WhatsApp
- Predictive flags for devices likely to fail soon
- AI-generated monthly health report summaries
- Internal knowledge base for faster repeat fixes
Plans built around your business, not a price list
Starting from ₹199/device/month · custom pricing for businesses with 10+ devices, mixed device types, or multiple locations.
Essential
For small offices & single-location businesses.
Starting from ₹199/device/month Billed annually • Minimum 10 devices
- 2 scheduled preventive visits/year
- 48-hour on-site response
- 10% discount on parts & labour
- WhatsApp priority support line
Business
For offices, schools & clinics needing faster response.
Custom pricing - by device mix
- 4 scheduled preventive visits/year
- 24-hour priority response
- Full monthly deliverables checklist included
- Dedicated account technician
- Monthly IT report
Enterprise
For coworking spaces, multi-branch offices & campuses.
Custom / volume pricing
- Unlimited scheduled visits
- Same-day / on-call response
- Dedicated account manager
- Security & backup services included
- Quarterly asset & uptime reports
From first message to an active IT partnership
You contact Exeller
WhatsApp, call, or the form below.
Free IT Health Audit
We assess your current setup on-site, at no cost.
Asset Assessment
Full inventory of devices, warranties & risk areas.
Custom Proposal
A plan and fixed monthly cost sized to your business.
Managed IT Activation
Contract signed, onboarding scheduled within days.
Monthly Preventive Visits
Scheduled maintenance, not just breakdown calls.
Quarterly IT Reports
A clear view of uptime, spend, and what's next.
Renewal & Review
We revisit your plan as your business grows.
10+ years supporting Delhi NCR - now formalised into Managed IT
How this looks for real clients
Chartered Accountants · 20+ Systems
Reliable IT support during tax filing season
- Business AMC covering laptops, desktops & printers
- Priority support during peak filing deadlines
- Reduced unexpected downtime with preventive maintenance
- Single IT partner with predictable annual IT costs
Healthcare Facility
Keeping critical systems running without interruption
- Reception, billing & administration systems supported
- Scheduled preventive maintenance outside consultation hours
- Priority support for printers, networking & workstations
- Minimised disruption to patient-facing operations
Education
Complete IT support for learning environments
- Computer lab maintenance & classroom systems
- CCTV, Wi-Fi & biometric attendance support
- Preventive servicing during holidays and weekends
- Single AMC covering multiple technology assets
Request your Free IT Health Audit
Tell us about your setup - we'll follow up within a few hours with a fixed proposal.
Managed IT Services FAQ
How is this different from a normal AMC?
An AMC is one part of it. Managed IT also includes monthly preventive deliverables, asset & license tracking, basic security services, SLA-backed response times, and quarterly reporting - a full IT function, not just repair coverage.
Can you bundle laptops, printers, CCTV, biometric & network under one contract?
Yes. Business and Enterprise plans bundle multiple device types and services under a single invoice.
Do you offer a trial before an annual contract?
Yes, new clients can start on a quarterly plan to evaluate response time and service quality before committing annually.
What happens during the Free IT Health Audit?
An engineer visits your site, inventories your devices, checks for at-risk hardware, and reviews your current backup/security setup - the audit itself is free and comes with a written summary.
Which areas do you cover?
On-site Managed IT support is available across Dwarka, Dwarka Mor, Najafgarh, Malviya Nagar, Delhi, Gurgaon and Noida.
More than repairs
Exeller Computer is a Managed IT Services and Technology Support partner for small & medium businesses across Delhi NCR. Laptop and desktop repair is one service within a broader offering that includes Managed IT, Annual Maintenance Contracts, IT outsourcing, Microsoft 365 & cloud support, networking, CCTV & biometric systems, foundational cybersecurity, data backup & recovery, and ongoing technology consulting.
Ready to stop firefighting IT?
Get a free, no-obligation IT Health Audi - we'll tell you exactly what a fixed monthly plan should include.